Purchasing Live Fish & Plants
Buying Live Fish and Live Plants
One of the common questions we get asked is how do you ship live fish all over Australia?
All our live fish are shipped with a premium Next day service and are normally shipped on Tuesdays. Your order must be in by Monday Night 10:00 pm Queensland time to be able to be dispatched on Tuesday. Orders which fall out of this time frame will be held over to the next week shipping.
Aquaholics provides a flat rate shipping of fish of $25.00 per order, whether you buy 1 or 100 fish the charge will be $25.00 Conditions apply. *
Aquaholics takes great care in making sure that your fish is in good health. Please note that the pictures on our website indicate the coloring of a full-grown male. We sell all our fish unsexed so we cannot guarantee males or females and their coloring.
Once your order has been dispatched, our courier partners will send you an email with the tracking number so you can check the progress of your delivery. Please note that tracking takes place on our couriers’ partners website and we cannot control possible delays.
Your fish will be carefully packed, in square bottom fish bags, with freshwater and a dose of stress guard solution. We then inject 100% pure oxygen into the bag and close it off. We then place them in a Styrofoam box
*For WA Customers, Please note that the WA Quarantine Department can check your shipment of live fish and bill the customer for this. At this time we have suspended the shipping of Live fish to WA due to limited available direct flights. We will recommence as soon as more reliable flight time tables become available.
We do not ship live fish or plants to NT and TAS customers due to quarantine restrictions.
We offer our customers a 100% live fish arrival guarantee. In the event that you have DOA or missing fish, please follow the instructions in the box. We will then arrange a credit or a refund for you through our system.
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