Acei White Tail Pseudotropheus Acei Ngara Cichlid 5cm

Acei like most mbunas have a very long intestine so they can live off a few bites of algae a day. These fish are at high risk for Malawi bloat. Bloat is caused by a protozoan that multiplies when a fish is under stress or consuming an improper diet. The protozoans multiply enough that they cause blockages in the intestines, so neither food nor gases can pass, causing them to become bloated. The bloat eventually damages their liver, swim bladder, and kidneys so much that they die in 24–78 hours. Acei have bicuspid teeth like the rest of the Pseudotropheus genus.

Pseudotropheus sp. “acei” (also known as yellow-tail acei) is a Mbuna cichlid from Lake Malawi that grows to around 7 in (18 cm) in length. Although known for many years, it has not been formally described. There are two different varieties: The most common yellow-tailed Pseudotropheus sp. “acei” (Msuli), and the white-tailed Pseudotropheus sp. “acei” (Ngara). Like most Mbuna, it dwells in shallower waters, however it will sometimes go near the surface, which is very uncommon for Mbunas. It is a very common fish for fish-keepers. It gets its common name from its blue body and yellow tail. Originally discovered in 1922 by Regan, the acei was originally believe to be a Pseudotropheus, but was later changed to Gephyrochromis and then back again. It prefers the sandy and rock filled shoreline where sunken logs are easily accessed. This species has developed the advantage of being able to harvest algae from submerged logs and roots. They are equipped with typical Gephyrochromid cuspid-like teeth that are flat for removing epixlyic or epilithic algae from wood. In the lake, schools of 30-50 individuals surrounding a large log are not uncommon, however in the rocky areas; schools usually consist of 3-10 individuals

  • 1 x Pseudotropheus Acei Ngara - White Tail Acei 5cm

DOA Policy for Live Fish shipping

At Aquaholics, we place utmost importance on the careful shipping of live fish to ensure their safe arrival. Our commitment to quality includes taking various measures during transit. Each fish bag is infused with medical-grade oxygen and an ammonia-neutralizing solution. In colder periods, we also utilize heat packs to maintain optimal temperatures. However, we understand that unforeseen circumstances can sometimes lead to unfortunate outcomes. To provide you with peace of mind, we have implemented a Dead-on Arrival (DOA) policy that ensures you are covered in such situations.

Procedure:

  1. Owner's Presence: It is essential for the owner or an authorised representative to be available at the provided shipping address to receive the fish. If no one is available, the courier will leave your parcel in a safe space as all fish orders are shipped ATL.
  2. Shipping Address: Please provide a valid street address for shipping. Ensure the address is accurate and complete to avoid any delivery issues.
  3. Reporting DOA: If you receive a fish that is dead on arrival, please notify us promptly. Within 2 hours of receiving the fish, send an email to our customer support team. Include the following details in your email:
    • Name: Your full name
    • Order Number: The unique order number associated with your purchase
    • DOA Fish Picture: Attach a clear picture of the deceased fish

Terms and Conditions:

  1. Timely Notification: Please make your DOA claim within 2 hours of receiving the fish. Claims submitted after this timeframe will not be eligible for compensation.
  2. Proper Documentation: Ensure that your email includes accurate and complete information, including your name, order number, email, and a clear picture of the deceased fish. Incomplete or inaccurate information may delay the processing of your claim.
  3. Verification: Our customer support team will review the provided information to verify the DOA claim. Once the claim is validated, we will proceed with the appropriate compensation.
  4. Compensation Options: In the event of a DOA, we offer two compensation options: a) Store Credit: You will receive a store credit equal to the value of the deceased fish, which can be used for future purchases. b) Refund: We can issue a refund for the value of the deceased fish, processed through the original payment method used for the purchase.
  5. Shipping Costs: Please note that shipping costs are non-refundable unless the entire order is considered a DOA.
  6. Conditions Apply: Our DOA policy covers only fish that are dead upon arrival. It does not apply to fish that perish after successful delivery and acclimation to their new environment.

We are committed to providing the best possible experience for our customers and ensuring the well-being of our live fish. If you have any questions or concerns regarding our DOA policy, don't hesitate to get in touch with our customer support team at [email protected] , and we will be glad to assist you.

 

 

Note: The terms and conditions outlined in this DOA policy are subject to change without prior notice. We recommend reviewing the most up-to-date policy on our website or contacting our customer support team for any updates.

Thank you again for allowing us on your aqaurium journey.

 

Jesse Elstak

Owner

  • Species - Pseudotropheus Acei Ngara
  • Common Name - White Tail Acei
  • Mature Adult Size - 6"
  • Origin - Lake Malawi
  • PH Range - 7.2 -8.0
  • Tempreature Range 24°c - 28°c
  • Water Type - Hard Alkaline
  • Temperature - Tropical 24 - 28
  • Breed Type - Mouthbrooder
  • Size - 5cm
  • Sex - Unsexed

 

SKU LF-ACWT5CM
Barcode # 7427105033505
Brand Live Fish
Shipping Weight 0.1000kg
Shipping Width 0.100m
Shipping Height 0.100m
Shipping Length 0.100m

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