Cuban Cichlid 7cm Nandopsis tetracanthus
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Product Code: LF-CUBAN
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The Cuban Cichlid, also known as Nandopsis tetracantus, possesses a distinct character with its captivating iridescent purple and black coloration as it matures. Unlike many other New World cichlid species, it is not as commonly bred. Nevertheless, this remarkable species is both majestic and rewarding, making it a suitable centrepiece for a spacious aquarium. With its long lifespan and striking coloration, the Cuban Cichlid exhibits a robust nature and a fair amount of aggression, showcasing plenty of personality. While it is noteworthy that this species occasionally dwells in brackish water in the wild, it does not require salt to thrive within the confines of an aquarium.
To ensure the thriving of the Cuban Cichlid, it is recommended to provide a large aquarium adorned with a sandy substrate and ample hiding places. As with many cichlids, this species has been observed rearranging decorations to its preference, thus it is advisable to avoid creating situations where decorative stones and driftwood may cause "avalanches." Given its powerful bite and potentially aggressive nature, caution should be exercised when selecting tankmates. Territorial behaviour is most pronounced during the spawning period. Considering the eventual size of the Cuban Cichlid, it is important to avoid housing ornamental invertebrates with this species. If breeding is desired, it is best to refrain from introducing tankmates of different species altogether. Additionally, it is worth noting that the Cuban Cichlid tends to exhibit more peaceful behaviour towards tankmates when raised with them from a juvenile age rather than being introduced as an adult. Adequate filtration and regular water changes are essential for maintaining optimal conditions for this sizable species.
- 1 x Cuban Cichlid 3cm
DOA Policy for Live Fish shipping
At Aquaholics, we place utmost importance on the careful shipping of live fish to ensure their safe arrival. Our commitment to quality includes taking various measures during transit. Each fish bag is infused with medical-grade oxygen and an ammonia-neutralizing solution. In colder periods, we also utilize heat packs to maintain optimal temperatures. However, we understand that unforeseen circumstances can sometimes lead to unfortunate outcomes. To provide you with peace of mind, we have implemented a Dead-on Arrival (DOA) policy that ensures you are covered in such situations.
- Owner's Presence: It is essential for the owner or an authorised representative to be available at the provided shipping address to receive the fish. If no one is available, the courier will leave your parcel in a safe space as all fish orders are shipped ATL.
- Shipping Address: Please provide a valid street address for shipping. Ensure the address is accurate and complete to avoid any delivery issues.
- Reporting DOA: If you receive a fish that is dead on arrival, please notify us promptly. Within 2 hours of receiving the fish, send an email to our customer support team. Include the following details in your email:
- Name: Your full name
- Order Number: The unique order number associated with your purchase
- DOA Fish Picture: Attach a clear picture of the deceased fish
Terms and Conditions:
- Timely Notification: Please make your DOA claim within 2 hours of receiving the fish. Claims submitted after this timeframe will not be eligible for compensation.
- Proper Documentation: Ensure that your email includes accurate and complete information, including your name, order number, email, and a clear picture of the deceased fish. Incomplete or inaccurate information may delay the processing of your claim.
- Verification: Our customer support team will review the provided information to verify the DOA claim. Once the claim is validated, we will proceed with the appropriate compensation.
- Compensation Options: In the event of a DOA, we offer two compensation options: a) Store Credit: You will receive a store credit equal to the value of the deceased fish, which can be used for future purchases. b) Refund: We can issue a refund for the value of the deceased fish, processed through the original payment method used for the purchase.
- Shipping Costs: Please note that shipping costs are non-refundable unless the entire order is considered a DOA.
- Conditions Apply: Our DOA policy covers only fish that are dead upon arrival. It does not apply to fish that perish after successful delivery and acclimation to their new environment.
We are committed to providing the best possible experience for our customers and ensuring the well-being of our live fish. If you have any questions or concerns regarding our DOA policy, don't hesitate to get in touch with our customer support team at [email protected] , and we will be glad to assist you.
Thank you again for allowing us on your aqaurium journey.