Tropheus Namansi 4-5cm

Tropheus are one of among the most interesting and active of all African Cichlids. They are also unlike all other Lake Tanganyika cichlids. They can be highly aggressive, especially toward conspecifics, but this is not a given. Aggressiveness can be an individual trait among these fish, and it definitely is influenced in the aquarium by variables such as size, tank structure, and species mix.

Aquarium groups of Tropheus are very impressive to even the casual observer because of their usually gorgeous appearance and their hyperactivity. They are voracious feeders which will let little food reach tank mates.

To help prevent harassment of weaker individuals, Tropheus are better kept in groups of five or more--depending upon size of the aquarium. Known for the gorgeous various coloured band on the back flank of both sexes and a red upper eye iris, the remainder of the body is dark black with a silver or bluish sheen depending on their mood.

  • 1 x Tropheus Namansi 4-5cm

DOA Policy for Live Fish shipping

At Aquaholics, we place utmost importance on the careful shipping of live fish to ensure their safe arrival. Our commitment to quality includes taking various measures during transit. Each fish bag is infused with medical-grade oxygen and an ammonia-neutralizing solution. In colder periods, we also utilize heat packs to maintain optimal temperatures. However, we understand that unforeseen circumstances can sometimes lead to unfortunate outcomes. To provide you with peace of mind, we have implemented a Dead-on Arrival (DOA) policy that ensures you are covered in such situations.

Procedure:

  1. Owner's Presence: It is essential for the owner or an authorised representative to be available at the provided shipping address to receive the fish. If no one is available, the courier will leave your parcel in a safe space as all fish orders are shipped ATL.
  2. Shipping Address: Please provide a valid street address for shipping. Ensure the address is accurate and complete to avoid any delivery issues.
  3. Reporting DOA: If you receive a fish that is dead on arrival, please notify us promptly. Within 2 hours of receiving the fish, send an email to our customer support team. Include the following details in your email:
    • Name: Your full name
    • Order Number: The unique order number associated with your purchase
    • DOA Fish Picture: Attach a clear picture of the deceased fish

Terms and Conditions:

  1. Timely Notification: Please make your DOA claim within 2 hours of receiving the fish. Claims submitted after this timeframe will not be eligible for compensation.
  2. Proper Documentation: Ensure that your email includes accurate and complete information, including your name, order number, email, and a clear picture of the deceased fish. Incomplete or inaccurate information may delay the processing of your claim.
  3. Verification: Our customer support team will review the provided information to verify the DOA claim. Once the claim is validated, we will proceed with the appropriate compensation.
  4. Compensation Options: In the event of a DOA, we offer two compensation options: a) Store Credit: You will receive a store credit equal to the value of the deceased fish, which can be used for future purchases. b) Refund: We can issue a refund for the value of the deceased fish, processed through the original payment method used for the purchase.
  5. Shipping Costs: Please note that shipping costs are non-refundable unless the entire order is considered a DOA.
  6. Conditions Apply: Our DOA policy covers only fish that are dead upon arrival. It does not apply to fish that perish after successful delivery and acclimation to their new environment.

We are committed to providing the best possible experience for our customers and ensuring the well-being of our live fish. If you have any questions or concerns regarding our DOA policy, don't hesitate to get in touch with our customer support team at [email protected] , and we will be glad to assist you.

 

 

Note: The terms and conditions outlined in this DOA policy are subject to change without prior notice. We recommend reviewing the most up-to-date policy on our website or contacting our customer support team for any updates.

Thank you again for allowing us on your aqaurium journey.

 

Jesse Elstak

Owner

  • Species - Tropheus Namansi
  • Name - Tropheus brichardi Namansi - Blue eyed
  • Mature Adult Size - 10-12cm
  • Origin - Lake Tanganyika, Tanzania, East Africa, near the village of Ikola
  • PH Range - 8.0-8.5
  • Temperature Range 24°c - 28°c
  • Water Type - Very Hard
  • Breed Type - Maternal Mouth Brooder
  • Size - 4-5cm
  • Sex - Un sexed
SKU LF-THROPEUSNamansi5cm
Barcode # 880771460018
Brand Live Fish
Shipping Weight 0.1000kg
Shipping Width 0.100m
Shipping Height 0.100m
Shipping Length 0.100m

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