L397 Tiger Pleco Catfish - Panaqolus Panaque Sp 4cm
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Product Code: lf-397
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L397 TIGER PLECO - 4CM
Peaceful and unproblematic fish, suitable for community tanks and show tanks with easy to stress fish like Discus or Angel Fish, as well as other bottom-dwelling fish.
This is a wood-eating catfish, like all species from the genus Panaque (including those known to some as Panaqolus) and Cochliodon. Therefore, a good supply of driftwood is necessary for the tank: not only does this fish extracts certain elements and nutrients from the organic layer which forms on the wood over time it actually eats the wood itself, possibly for digestive reasons. As wood is not very rich in nutrients, it means the L397 consumes vast amounts of it, and produces an almost equal amount of waste (because of which a very strong filtration system is an absolute necessity).
Besides wood, the diet can be supplemented with vegetable matter (cucumber, lettuce, zucchini, etc. as well as algae and catfish pellets).
This small catfish species prefer a dimly lit tank with a good number of hiding places, either created with plants, driftwood, rocks or artificial (pleco spawning) caves. To keep more than one specimen in the same tank, or together with other bottom-dwelling fish, you need at least a 100x40cm tank: this fish can be quite territorial, and when suitable hiding places are lacking, it can be aggressive towards other bottom dwellers. When kept as only catfish in an aquarium, a tank size of 80x35cm is sufficient.
Typical for South American catfish, this species does best in soft, slightly acidic to neutral water, good oxygenation and a good amount of currents. It can however adapt to harder, more alkaline water, but whether it will reproduce under such conditions is questionable.
- 1 x L397 4cm Pleco
DOA Policy for Live Fish shipping
At Aquaholics, we place utmost importance on the careful shipping of live fish to ensure their safe arrival. Our commitment to quality includes taking various measures during transit. Each fish bag is infused with medical-grade oxygen and an ammonia-neutralizing solution. In colder periods, we also utilize heat packs to maintain optimal temperatures. However, we understand that unforeseen circumstances can sometimes lead to unfortunate outcomes. To provide you with peace of mind, we have implemented a Dead-on Arrival (DOA) policy that ensures you are covered in such situations.
- Owner's Presence: It is essential for the owner or an authorised representative to be available at the provided shipping address to receive the fish. If no one is available, the courier will leave your parcel in a safe space as all fish orders are shipped ATL.
- Shipping Address: Please provide a valid street address for shipping. Ensure the address is accurate and complete to avoid any delivery issues.
- Reporting DOA: If you receive a fish that is dead on arrival, please notify us promptly. Within 2 hours of receiving the fish, send an email to our customer support team. Include the following details in your email:
- Name: Your full name
- Order Number: The unique order number associated with your purchase
- DOA Fish Picture: Attach a clear picture of the deceased fish
Terms and Conditions:
- Timely Notification: Please make your DOA claim within 2 hours of receiving the fish. Claims submitted after this timeframe will not be eligible for compensation.
- Proper Documentation: Ensure that your email includes accurate and complete information, including your name, order number, email, and a clear picture of the deceased fish. Incomplete or inaccurate information may delay the processing of your claim.
- Verification: Our customer support team will review the provided information to verify the DOA claim. Once the claim is validated, we will proceed with the appropriate compensation.
- Compensation Options: In the event of a DOA, we offer two compensation options: a) Store Credit: You will receive a store credit equal to the value of the deceased fish, which can be used for future purchases. b) Refund: We can issue a refund for the value of the deceased fish, processed through the original payment method used for the purchase.
- Shipping Costs: Please note that shipping costs are non-refundable unless the entire order is considered a DOA.
- Conditions Apply: Our DOA policy covers only fish that are dead upon arrival. It does not apply to fish that perish after successful delivery and acclimation to their new environment.
We are committed to providing the best possible experience for our customers and ensuring the well-being of our live fish. If you have any questions or concerns regarding our DOA policy, don't hesitate to get in touch with our customer support team at [email protected] , and we will be glad to assist you.
Thank you again for allowing us on your aqaurium journey.
- Species - Panaqolus Panaque Sp
- Common Name - L397, Tiger Pleco
- Mature Adult Size - 5"
- Origin - South America
- PH Range - 5.5 - 7.5
- Temperature Range 25°c - 29°c
- Water Type - Versatile but prefer soft slightly acidic
- Breed Type - Egg Layer, Cave Spawner
- Size - 4cm
- Sex - Unsexed