Gold White Cloud Mountain Minnow 2.5cm
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Product Code: LF-Gold-WhiteCloud-3cm
Dispatch In 1-2 Business Days
Gold White Cloud Mountain Minnow
The Golden White Cloud (Tanichthys albonubes) is a color variant of the White Cloud species of Minnow/Danio originating from the White Cloud Mountain area of the Guangdong Province of southeastern China. Their native habitat consists of shallow heavily vegetated mountain streams. While the climate of southeastern China is very warm, the mountain streams the Golden White Clouds live in is fed from underground springs which keeps the temperature on the cooler side
While the Golden White Cloud is hardy enough for beginning aquarium hobbyists, but still interesting enough in coloration and personality to be included in many advanced aquarist planted aquariums as well.
With their relatively small adult size of just 4-6 cm and small biological impact, Golden White Clouds make an excellent schooling species for both larger and nano planted aquariums. They are a very peaceful species that will coexist with any other peaceful tropical fish species. Care should be exercised when keeping Golden White Clouds with larger semi-aggressive community species that are large enough to see them as food.
- 1 x Gold White Cloud 3cm
DOA Policy for Live Fish shipping
At Aquaholics, we place utmost importance on the careful shipping of live fish to ensure their safe arrival. Our commitment to quality includes taking various measures during transit. Each fish bag is infused with medical-grade oxygen and an ammonia-neutralizing solution. In colder periods, we also utilize heat packs to maintain optimal temperatures. However, we understand that unforeseen circumstances can sometimes lead to unfortunate outcomes. To provide you with peace of mind, we have implemented a Dead-on Arrival (DOA) policy that ensures you are covered in such situations.
- Owner's Presence: It is essential for the owner or an authorised representative to be available at the provided shipping address to receive the fish. If no one is available, the courier will leave your parcel in a safe space as all fish orders are shipped ATL.
- Shipping Address: Please provide a valid street address for shipping. Ensure the address is accurate and complete to avoid any delivery issues.
- Reporting DOA: If you receive a fish that is dead on arrival, please notify us promptly. Within 2 hours of receiving the fish, send an email to our customer support team. Include the following details in your email:
- Name: Your full name
- Order Number: The unique order number associated with your purchase
- DOA Fish Picture: Attach a clear picture of the deceased fish
Terms and Conditions:
- Timely Notification: Please make your DOA claim within 2 hours of receiving the fish. Claims submitted after this timeframe will not be eligible for compensation.
- Proper Documentation: Ensure that your email includes accurate and complete information, including your name, order number, email, and a clear picture of the deceased fish. Incomplete or inaccurate information may delay the processing of your claim.
- Verification: Our customer support team will review the provided information to verify the DOA claim. Once the claim is validated, we will proceed with the appropriate compensation.
- Compensation Options: In the event of a DOA, we offer two compensation options: a) Store Credit: You will receive a store credit equal to the value of the deceased fish, which can be used for future purchases. b) Refund: We can issue a refund for the value of the deceased fish, processed through the original payment method used for the purchase.
- Shipping Costs: Please note that shipping costs are non-refundable unless the entire order is considered a DOA.
- Conditions Apply: Our DOA policy covers only fish that are dead upon arrival. It does not apply to fish that perish after successful delivery and acclimation to their new environment.
We are committed to providing the best possible experience for our customers and ensuring the well-being of our live fish. If you have any questions or concerns regarding our DOA policy, don't hesitate to get in touch with our customer support team at [email protected] , and we will be glad to assist you.
Thank you again for allowing us on your aqaurium journey.
- Species - Gold White Cloud -Tanichthys albonubes
- Common Name - Gold White Cloud
- Mature Adult Size - 6cm
- Origin - South East Asia
- PH Range - 6.0-8.0
- Temperature Range 18°c - 22°c
- Water Type -Soft
- Breed Type - Egg Layer
- Size - 3cm
- Sex - Unsexed